Welcome to our store
OUR POLICIES
Shipping & Delivery Policy
Processing Time:
We kindly ask that you allow 2 to 3 business days for us to prepare your order. This time frame allows us to ensure that your items are carefully packaged and ready for shipment to guarantee their safe arrival.
Transit Time:
For domestic shipments within the United States, you can expect your order to arrive within 2 to 5 business days once it has been dispatched. Please note that transit times may vary depending on the specific shipping destination and any external factors that may impact delivery schedules.
We appreciate your understanding and patience during this process, and we are committed to providing you with the best possible service. Should you have any questions or require further assistance regarding your order, please don't hesitate to reach out.
Refund Policy
We offer a 60-day return and refund policy, allowing you 60 days from the date of receiving your item to initiate a return. You can return the bottle or tub, even if it's empty, to receive a full refund of your purchase price. Please remember to include your receipt or proof of purchase.
To begin the return process, please reach out to us at info@krasaorganics.com. If your return is approved, you'll need to purchase a return shipping label, along with detailed instructions on how and where to return your package. Please note that items returned without prior request will not be accepted.
Once your return is approved, you will be automatically refunded to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and reflect the refund in your account.
Feel free to contact us at info@krasaorganics.com for any questions regarding returns.